1. If you know your password and can log in, visit your account page to change your password.
2. If you don't know it, visit the log-in page, and click to reset the password.  You will receive a link by email (to the email address with which you registered) to reset your password.

The process is simple: click Forgot Password, and it emails you a link. Click the link and enter the new password you'd like to use. That becomes your new password.

Remember: Choose a strong password - at least 10 characters, and a mix of upper case, lower, numbers, and symbols like (#). 

Also remember your password, or use a secure password manager like LastPass. You'll need it to return to the website and log in.

Scroll to the very top of the site and click "account".

To cancel: Log in and visit your account page. If you don't remember your login, generally you can log in with your username. If you need to reset your password, you can get a reset link emailed to you via the log-in page.

Note: we do not start or cancel subscriptions for you. Subscriptions are self-managed (meaningly only you create it, and only you update or cancel it).

Based on our terms of service, we do not support deleting of accounts, but you can cancel a paid subscription by visiting your account page.

While we hate to see you go, you can opt-out via a link at the bottom of any email we personally write to you. Be aware, you will no longer receive notices of new content added to the portal.

Of course, if you can see this, the site isn't down. If you have a colleague trying to access it, you can send them here or downforeveryoneorjustme.com to check.